Question 1

What kinds of projects do you take on?

Accepted Answer

Distributed systems, AI-native products, design-led product builds, platform modernizations and zero-to-one MVPs for funded startups and enterprise innovation teams.

Question 2

How big is a typical engagement?

Accepted Answer

Between $50k for a focused 4-week sprint and $2M+ for multi-quarter platform builds. Most engagements land between $200k and $800k.

Question 3

How quickly can you start?

Accepted Answer

Sprints typically begin within 2 weeks of a signed SOW. Larger builds start 4–6 weeks out so we can staff senior people from day one.

Question 4

What's your minimum engagement length?

Accepted Answer

Four weeks. We don't do day-rate or hourly placements — every engagement is scoped to a concrete deliverable.

Question 5

Do you do fixed-price work?

Accepted Answer

Yes for tightly scoped sprints and discovery engagements. For builds we prefer time-and-materials with weekly burn-down so we can adapt as we learn.

Question 6

Can you work alongside our in-house team?

Accepted Answer

Absolutely. Most engagements are blended. We staff a pod that pairs with your engineers and transfers ownership before we leave.

Question 7

Will I work with senior people?

Accepted Answer

Yes. Every engagement is staffed and shipped by senior engineers and designers with 8+ years of experience. There are no junior placeholders or offshore hand-offs.

Question 8

How do you communicate during a project?

Accepted Answer

Shared Slack channel, weekly written status notes, demos every Friday, and a live dashboard for shipped work. No status meetings for the sake of status meetings.

Question 9

What hours do you work?

Accepted Answer

Our pods overlap with North American and European working hours. Async-first by default with at least 4 hours of overlap per day.

Question 10

Do you do staff augmentation?

Accepted Answer

No. We take ownership of outcomes, not seats. If you need bodies, we'll happily recommend partners we trust.

Question 11

Do you sign NDAs?

Accepted Answer

Yes, including mutual NDAs. We can also work under your paper for procurement-friendly engagements.

Question 12

Who owns the IP?

Accepted Answer

All work product is yours from day one. We retain only the right to mention you as a client and link to public outcomes, unless you ask us not to.

Question 13

What are your payment terms?

Accepted Answer

Net 15 from invoice date, monthly in arrears for builds, 50% up front for fixed-price sprints. We accept ACH, SEPA and wire.

Question 14

Do you offer warranty after launch?

Accepted Answer

Yes. Every shipped engagement includes 30 days of post-launch support for defects and a free 90-day architecture review.

Question 15

Can you work under our security review?

Accepted Answer

Yes. We've passed SOC 2 Type II, ISO 27001 and HIPAA reviews and can support yours. We carry $5M E&O and $5M cyber liability.

Question 16

Where is data stored during an engagement?

Accepted Answer

In your cloud and your accounts. We never copy production data to laptops; access is mediated through SSO with short-lived credentials.

Question 17

Do you sign DPAs and BAAs?

Accepted Answer

Yes — standard GDPR DPA and HIPAA BAA available. EU data residency supported via our Amsterdam studio.

Question 18

What happens to project assets when the engagement ends?

Accepted Answer

All repos, design files, runbooks and credentials are handed over in the final week. We delete our copies within 30 days unless we've agreed a support contract.

Question 19

Where are you based?

Accepted Answer

Amsterdam (HQ) and San Francisco. Our 32-person team works distributed across 9 countries.

Question 20

How long have you been operating?

Accepted Answer

Since 2014. 120+ shipped engagements, an average NPS of 72, and 9 of our top 10 clients are repeat customers.

Question 21

Are you hiring?

Accepted Answer

Selectively. See open roles on the careers page — we hire two to three senior people per year.

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